Refund policy

Returns, exchanges, and refunds are currently not accepted. If you experience an issue with your order or have any questions regarding your purchase, please reach out to us at clarkscandlecauldron.com within 7 days of receiving your order. We will be more than happy to assist you with your needs. If we deem it necessary to offer you a refund, we will issue the refund through your original payment method. Please keep in mind that all banks and cards are different, and your refund may take a while to process through your financial institution.